Sab kuch jaano — booking se lekar cancellation tak
Booking
TurfBook pe turf kaise book karein?
Browse Turfs section mein jaao, apni pasand ka turf choose karo, date aur time slot select karo, aur "Book Now" press karo. Payment ke baad booking confirm ho jaati hai.
Kya bina account ke book kar sakte hain?
Nahi, booking ke liye account banana zaroori hai. Register karna free hai aur sirf 1 minute lagta hai!
Ek din mein kitne slots book kar sakte hain?
Aap ek din mein multiple slots book kar sakte hain — different turfs ya same turf ke consecutive slots. Koi limit nahi hai.
Booking confirmation kaise milegi?
Successful booking ke baad aapke registered mobile number pe SMS aur email pe confirmation bheja jaata hai. App mein bhi "My Bookings" mein dikh jaata hai.
Payment
Kaun kaun se payment methods accept hote hain?
Hum UPI (GPay, PhonePe, Paytm), debit/credit card, aur net banking accept karte hain. Cash payment turf par bhi possible hai kuch locations pe.
Payment secure hai kya?
Haan, bilkul. Saari payments SSL encrypted hain aur Razorpay ke secure gateway se process hoti hain. Aapki payment details kabhi store nahi hoti.
Cancellation & Refund
Booking cancel karne pe refund milega?
Haan! Slot se 2 ghante pehle cancel karne pe full refund milta hai. 2 ghante ke andar cancel karne pe refund nahi milta. Detailed policy ke liye Cancellation Policy page dekho.
Refund kab tak aata hai?
UPI refunds 24-48 ghante mein, aur card/net banking refunds 5-7 working days mein aate hain.
Turfs & Facilities
Kya turfs mein changing room hote hain?
Kuch turfs mein changing room aur locker facility hai. Yeh information turf ke page pe "Amenities" section mein dikh jaati hai.
Kya raat ko bhi khel sakte hain?
Haan! Most turfs pe floodlights hain aur late evening tak slots available hain. Filter mein "Night Lights" select karo aisa turf dhundne ke liye.
Equipment (bat, ball) milega?
Kuch turfs basic equipment provide karte hain. Hum recommend karte hain ki apna equipment le jaao. Turf ke page pe yeh info check karo.
